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Washington Water Authority Meter (WWA) Replacement Program

November 4th, 2019 – May 1st, 2020

WWA is currently in the process of upgrading our water service meters from radio-read, drive-by meters to a new cellular-read metering system across the WWA Service Territory. The project will take approximately 180 days; beginning November 4th, 2019 and ending May 1st, 2020.  Work for this project includes, but is not limited to, inspecting the integrity of customer water meters/setters, exchanging radio-read meter endpoints to cellular-read endpoints, exchanging existing meter bases as needed, and noting possible signs of leakage at each meter box.

As a result of the project, upgraded customers will be able to view and manage water use through the website EyeOnWater.com. EyeOnWater is a consumer engagement application that goes beyond traditional monthly statements to connect utilities and their customers. EyeOnWater enables the utility customer to view and understand their usage profile through easy-to-understand consumption graphs and provides a simple method to establish alerts to better manage their water use and limit problematic leaks.

Please note that certain zones within WWA currently are not serviceable by a cellular network and meters in these zones will remain on the existing radio-read system. If you would like to know more about the process, inquire if you water meter is ready for the EyeOnWater application, or if you have any general concerns, feel free to call the WWA Office (479) 267-2111.